WJ Casino Privacy Policy

WJ Casino is one of Bangladesh's most trusted online gaming platforms. We understand how valuable your personal information is. That is why our Privacy Policy is built on full transparency — so you always know what data we collect, why we collect it, and how we keep it safe.

This Privacy Policy is built in accordance with international data protection standards. It covers all information collected through the WJ Casino website, mobile app, and digital services. We will never sell your data to third parties without your consent.

WJ Casino believes that a truly safe gaming experience is only possible when players know exactly where their data goes. This policy is written in plain language — no complicated legal jargon, just clear and straightforward information.

WJ Casino collects various types of information throughout your journey — from opening an account to every transaction you make. See the full details below:

Only the data necessary to provide our services is collected. We do not request any unnecessary information.

WJ Casino uses your information for the following purposes:

• Account Management: For registration, login, password reset, and profile updates.
• Payment Processing: To process deposits and withdrawals securely.
• KYC Verification: To verify identity in line with international regulatory requirements.
• Fraud Prevention: To detect and prevent suspicious activity.
• Support Services: To resolve your issues quickly and effectively.
• Promotions & Bonuses: To send you relevant offers tailored to your preferences (with your consent).
• Responsible Gaming: To detect unusual gaming patterns and provide support at the right time.
• Legal Compliance: To meet regulatory requirements.

WJ Casino stores your data on secure, encrypted servers located in internationally certified data centers, monitored around the clock, 24/7.

Data is retained for as long as your account remains active. Even after closure, certain information may be kept for up to 5 years to meet legal and regulatory obligations. This retention period is set in accordance with international anti-money laundering regulations.

• Financial transaction records: 5 years
• KYC documents: 3 years after account closure
• Gaming logs and session data: 2 years
• Support conversations: 1 year
• Marketing preferences: until consent is withdrawn

WJ Casino shares your information with third parties only in limited, specific circumstances:

• Payment Processors: Payment gateways such as bKash, Nagad, and Rocket receive only the minimum data required to complete transactions.
• KYC Provider: Identity verification service providers — operating under strict contractual agreements.
• Regulatory Authority: Sharing necessary information with government or licensing authorities as required by law.
• Law Enforcement Agencies: To comply with valid court orders or assist in lawful investigations.

All third parties are contractually obligated to comply with wj casino's privacy standards and may not use the data they receive for their own purposes.

WJ Casino uses cookies and similar tracking technologies across its website and app. Cookies are small text files stored on your device that help improve your browsing experience.

• Essential Cookies: Essential for login sessions and security.
• Functional Cookies: Remembers your language, theme, and preferences.
• Analytics Cookies: Helps us understand which sections of the site are used most.
• Security Cookies: Used to prevent fraud and unauthorized access.

You can manage or disable cookies at any time through your browser settings. Please note that disabling essential cookies may cause some features to not function properly.

As a WJ Casino user, you have the following rights over your own data:

• Right to Access: You can find out exactly what information we hold about you.
• Right to Rectification: You may request that inaccurate or outdated information be corrected.
• Right to Erasure: You may request deletion of your data, provided there are no legal obligations requiring its retention.
• Right to Data Portability: You have the right to receive your data in a structured, portable format.
• Right to Object: You can opt out of marketing communications at any time.
• Right to Restrict Processing: You may request that data processing be restricted under certain circumstances.

WJ Casino protects your data using industry-leading security technology. Our security framework is regularly validated through independent third-party audits.

• SSL 256-bit TLS Encryption — applied to all data transfers
• AES-256 Encryption — for data stored in the database
• Two-Factor Authentication (2FA) — for account access
• Real-Time Fraud Detection System
• Dedicated Firewall & DDoS Protection
• Regular Penetration Testing & Vulnerability Scanning
• Regular data protection training for all staff

In the event of a security incident, WJ Casino will notify affected users within 72 hours and take all necessary action.

WJ Casino strictly prohibits anyone under 18 from using the platform. We do not collect or store data from minors. Age is verified at registration, and additional documentation may be requested in cases of doubt.

WJ Casino may update this Privacy Policy from time to time. For significant changes, a notification will be sent to your registered email or displayed on the platform. Continued use of the platform after any changes will be considered acceptance of the updated policy.

• The date of any policy change will be noted at the top of the page.
• For major changes, 30 days' notice will be provided in advance.
• Previous versions are available upon request through our support team.